:root{--blue:#2563eb;--deep:#12325c;--ink:#182d4d;--muted:#70839d;--line:#e6ebf4;--light:#f7f9fc;--shadow:0 5px 16px rgba(33,53,88,.055)}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;font:15px/1.55 'DM Sans',Inter,ui-sans-serif,system-ui,sans-serif;color:var(--ink);background:#fff}a{color:var(--blue);text-decoration:none}a:hover{opacity:.85}button,input,textarea{font:inherit}button{cursor:pointer}button:disabled{opacity:.5;cursor:default}h1,h2,h3,p{margin-top:0}h1{letter-spacing:-.045em}h2{letter-spacing:-.025em}.muted{color:var(--muted)}.button{display:inline-flex;align-items:center;justify-content:center;gap:8px;background:var(--blue);color:#fff;border:1px solid var(--blue);border-radius:11px;padding:11px 18px;font-weight:700;box-shadow:0 6px 14px rgba(37,99,235,.12)}.button:hover{opacity:.93;color:#fff}.button-outline{background:#fff;color:var(--blue);box-shadow:none}.button-outline:hover{color:var(--blue)}.button.small{padding:8px 15px}.text-button{border:0;background:none;color:var(--blue);padding:3px 0;font-weight:650}.brand{display:flex;align-items:center;gap:11px;color:#182d4d;font-size:20px;font-weight:800;letter-spacing:-.04em}.brand-mark{display:grid;place-items:center;background:var(--blue);color:#fff;width:35px;height:35px;border-radius:11px;font-size:20px;line-height:1;box-shadow:0 7px 14px #2563eb27}.online-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:#22c55e;flex:none}.eyebrow{font-size:11px;color:var(--blue);font-weight:800;letter-spacing:.15em}.avatar{display:grid;place-items:center;flex:none;width:36px;height:36px;border-radius:50%;background:#e8f0ff;color:var(--blue);font-weight:800}.flash{padding:12px 16px;border-radius:10px;margin-bottom:20px;background:#e9f8ef;color:#196742;border:1px solid #bdeacf}.flash-error{background:#fef1f2;color:#9b2c3e;border-color:#fad5d9}
/* Public site */
.landing{background:#fff}.landing-nav{height:86px;padding:0 max(5vw,30px);display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line)}.landing-nav nav{display:flex;align-items:center;gap:28px}.landing-nav nav>a:not(.button){color:#526784;font-weight:650}.hero{min-height:680px;background:radial-gradient(circle at 80% 28%,#eaf2ff 0,#fff 48%),linear-gradient(180deg,#fff,#f8fbff);display:grid;grid-template-columns:1fr 1fr;align-items:center;gap:7vw;padding:85px max(7vw,40px)}.hero-copy{max-width:650px}.hero h1{font-size:clamp(48px,5vw,80px);line-height:1.08;margin:19px 0 24px;color:#102b52}.hero p{font-size:19px;color:#60748e;max-width:580px;line-height:1.65}.hero-actions{display:flex;gap:12px;flex-wrap:wrap;margin:30px 0}.hero-note{display:flex;gap:9px;align-items:center;font-size:13px;color:#60748e}.hero-visual{width:min(100%,465px);background:#fff;box-shadow:0 35px 90px #2563eb26;justify-self:center;border:1px solid #e4ecf8;border-radius:24px;overflow:hidden;transform:rotate(2deg)}.hero-mini-head{display:flex;align-items:center;gap:11px;padding:19px 22px;background:#2563eb;color:white}.hero-mini-head .avatar{background:#fff;color:var(--blue)}.hero-mini-head div:nth-child(2){flex:1}.hero-mini-head small{display:block;opacity:.85}.hero-mini-body{padding:25px;min-height:270px;display:flex;flex-direction:column;gap:17px}.hero-mini-input{margin:0 18px 18px;border:1px solid #e3eaf4;color:#9badc0;border-radius:12px;padding:12px 15px;display:flex;justify-content:space-between}.hero-mini-input span{color:var(--blue)}.chat-bubble{padding:12px 16px;max-width:80%;border-radius:14px;font-size:14px}.chat-bubble.agent{align-self:flex-start;background:#eff4fc}.chat-bubble.visitor{align-self:flex-end;background:#2563eb;color:#fff}.feature-section{padding:100px max(7vw,40px);text-align:center}.feature-section h2,.closing h2{font-size:clamp(31px,3vw,48px);margin:15px auto 44px;max-width:700px;line-height:1.2}.feature-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;text-align:left}.feature-grid article{background:#f8faff;border:1px solid #e7eef9;padding:32px;border-radius:20px}.feature-grid article>span{font-weight:800;font-size:13px;color:var(--blue)}.feature-grid h3{font-size:22px;margin:28px 0 8px}.feature-grid p,.closing p{color:#647990}.closing{background:#eef4ff;padding:95px 20px;text-align:center}.closing h2{margin-bottom:13px}.closing p{margin:0 auto 24px;max-width:560px}.landing-footer{display:flex;justify-content:space-between;padding:30px max(7vw,40px);font-size:13px;color:#8291a5}
/* Dashboard */
.app-body{background:#f7f9fc;min-height:100vh}.sidebar{position:fixed;top:0;left:0;bottom:0;width:238px;background:#fff;border-right:1px solid #e4eaf3;display:flex;flex-direction:column;z-index:10}.sidebar .brand{height:65px;padding:0 17px;border-bottom:1px solid var(--line);font-size:19px}.sidebar nav{padding:18px 9px;display:grid;gap:4px}.nav-item{display:flex;align-items:center;gap:14px;padding:11px 14px;border-radius:10px;color:#56677f;font-weight:600}.nav-item:first-letter{font-size:18px}.nav-item.selected{color:var(--blue);background:#e9effe}.sidebar-user{margin-top:auto;padding:18px;border-top:1px solid var(--line);display:flex;align-items:center;gap:11px}.sidebar-user strong,.team-row strong{display:block;font-size:13px;line-height:1.3;max-width:135px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sidebar-user small,.team-row small{display:block;color:var(--muted);font-size:11px}.main{margin-left:238px}.topbar{height:65px;background:#fff;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;padding:0 25px}.workspace-name{font-weight:700}.topbar-right{display:flex;align-items:center;gap:10px;font-size:13px;color:var(--muted)}.topbar-right form{margin-left:18px}.page{padding:28px 25px 60px;max-width:1510px;margin:auto}.page-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:25px}.page-heading h1{font-size:27px;margin-bottom:0;color:#142d4e}.page-heading p{color:#6681a3;margin:0}.actions{display:flex;gap:8px}.backlink{display:inline-block;font-size:12px;margin-bottom:8px}.card,.metric{background:#fff;border:1px solid #eef1f7;box-shadow:var(--shadow);border-radius:12px}.metrics{display:grid;gap:14px}.metrics.four{grid-template-columns:repeat(4,1fr)}.metrics.three{grid-template-columns:repeat(3,1fr)}.metric{min-height:101px;padding:21px;position:relative}.metric>span{display:block;color:#7186a1;font-size:13px}.metric>strong{display:block;font-size:26px;margin-top:3px;color:#2261ea}.metric .icon{position:absolute;right:20px;top:18px;width:41px;height:41px;display:grid;place-items:center;border-radius:13px;font-style:normal;font-size:20px}.icon.blue{background:#eff5ff;color:#2563eb}.icon.green{background:#effbf4;color:#22c55e}.icon.amber{background:#fff9e8;color:#f59e0b}.icon.cyan{background:#ecfcfe;color:#06b6d4}.icon.purple{background:#f8efff;color:#a855f7}.metric .green-text{color:#22c55e}.metric .amber-text{color:#f59e0b}.metric .cyan-text{color:#06b6d4}.dashboard-grid{display:grid;grid-template-columns:minmax(0,1.85fr) minmax(260px,.9fr);gap:20px;margin-top:22px}.chart-card{height:330px;padding:23px}.team-card{padding:23px;align-self:start}.section-head{display:flex;justify-content:space-between;align-items:center;gap:10px}.section-head h2,.form-card h2{font-size:16px;margin:0}.section-head a{font-size:12px}.bars{height:245px;display:grid;grid-template-columns:repeat(7,1fr);gap:10px;margin:15px 20px 0}.bar-col{display:flex;flex-direction:column;align-items:center;min-width:0}.bar-rail{height:200px;width:min(35px,75%);display:flex;align-items:end}.bar-rail span{background:linear-gradient(0deg,#2563eb,#82b4ff);display:block;width:100%;min-height:3px;border-radius:5px 5px 0 0}.bar-col small{font-size:10px;color:#72839c;white-space:nowrap;margin-top:9px}.team-row{display:flex;align-items:center;gap:12px;margin-top:15px}.team-row>div:nth-child(2){flex:1;min-width:0}.team-row .pill{color:var(--blue);background:#e8f0ff;padding:4px 10px;border-radius:20px;font-size:10px;font-weight:700}.extra-metrics{margin-top:22px}.extra-metrics .metric{min-height:90px}.extra-metrics .metric>strong{font-size:22px;color:#102d51}.list-card,.form-card{padding:23px;margin-bottom:20px}.inbox-row{display:flex;align-items:center;gap:13px;border-top:1px solid var(--line);padding:17px 2px;color:var(--ink)}.inbox-row:first-of-type{margin-top:19px}.inbox-main{min-width:0;flex:1}.inbox-main strong,.inbox-main small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.inbox-main small,.inbox-meta small{font-size:12px;color:var(--muted)}.inbox-meta{display:grid;justify-items:end;gap:4px}.badge{display:inline-block;font-size:11px;padding:4px 9px;border-radius:30px;font-weight:700}.badge.pending{color:#a66c07;background:#fff6df}.badge.active{color:#15904d;background:#e6f9ed}.badge.resolved{color:#64748b;background:#edf1f6}.empty{padding:60px 20px;text-align:center;color:#8293a9}.empty strong{font-size:17px;color:#254363}.pagination{padding:8px 0}.columns{display:grid;grid-template-columns:1fr 1fr;gap:20px}.form-card>p{color:#70839d}.form-card form label,.stack-form label{display:block;color:#384d68;font-weight:700;font-size:13px}.form-card input,.stack-form input,.reply-form textarea{display:block;width:100%;outline:none;padding:11px 13px;border:1px solid #dce5f0;border-radius:10px;margin:7px 0 17px;background:#fff;color:var(--ink)}.form-card input:focus,.stack-form input:focus,.reply-form textarea:focus{border-color:#2563eb;box-shadow:0 0 0 3px #2563eb16}.form-card .hint{font-size:12px;margin-top:12px}.muted-avatar{background:#f0f3f7;color:#8494a7}.domain-name{font-size:21px;font-weight:800;color:#142d4e!important;margin-top:15px}.code-box{display:block;background:#f4f7fc;padding:15px;border:1px solid #e2e9f4;border-radius:10px;overflow:auto;color:#375173;font:12px/1.7 ui-monospace,SFMono-Regular,Consolas,monospace;white-space:pre-wrap;word-break:break-all;margin:15px 0}.domain-row{display:flex;justify-content:space-between;align-items:center;padding:9px 0;border-bottom:1px solid var(--line)}.inline-form{display:flex;align-items:center;gap:8px;margin-top:15px}.inline-form input{margin:0;max-width:430px}.analytics-days{display:grid;grid-template-columns:repeat(5,1fr);gap:8px;margin-top:20px}.analytics-days>div{display:flex;justify-content:space-between;background:#f6f8fc;border-radius:8px;padding:10px}.analytics-days span{color:var(--muted);font-size:12px}.conversation-card{padding:0;overflow:hidden}.chat-head{padding:18px 22px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between}.chat-messages{height:420px;overflow:auto;padding:25px;display:flex;flex-direction:column;gap:14px;background:#fafcff}.message{display:grid;max-width:72%;gap:4px}.message>span{padding:11px 15px;border-radius:13px;white-space:pre-wrap;word-break:break-word}.message small{font-size:10px;color:#8b9aaf}.message.own{align-self:flex-end;text-align:right}.message.own>span{background:#2563eb;color:#fff;border-bottom-right-radius:3px}.message.incoming{align-self:flex-start}.message.incoming>span{background:#e9eef6;border-bottom-left-radius:3px}.reply-form{padding:18px;display:flex;gap:12px;align-items:end}.reply-form textarea{resize:vertical;min-height:65px;margin:0;flex:1}.reply-form .button{white-space:nowrap}.resolved-note{text-align:center;color:#7b8da5;padding:20px}
/* Authentication */
.auth-body{min-height:100vh;background:radial-gradient(circle at 90% 10%,#edf4ff,transparent 35%),#f8faff}.auth-top{height:85px;display:flex;justify-content:space-between;align-items:center;padding:0 max(5vw,25px)}.auth-top>a:last-child{font-size:13px;color:#70839d}.auth-wrap{max-width:475px;margin:45px auto 0;padding:0 15px}.auth-card{background:#fff;border:1px solid #e7edf7;box-shadow:0 22px 60px #234a8520;border-radius:19px;padding:34px}.auth-card h1{font-size:30px;margin:9px 0 4px}.auth-card>p{color:#72839a;font-size:14px}.stack-form{margin-top:24px}.stack-form label{margin-bottom:2px}.stack-form input{margin:6px 0 15px}.wide{width:100%;margin-top:5px}.auth-switch,.auth-foot{text-align:center;color:#7b8da4;font-size:13px;margin-top:22px}.form-meta{text-align:right;margin:-5px 0 15px;font-size:12px}.auth-foot{padding-bottom:30px}
@media(max-width:1000px){.dashboard-grid{grid-template-columns:1fr}.metrics.four{grid-template-columns:repeat(2,1fr)}.team-card{min-height:130px}.hero{gap:25px}}@media(max-width:700px){.sidebar{width:68px}.sidebar .brand{font-size:0;justify-content:center;padding:0}.sidebar .brand-mark{font-size:20px}.sidebar nav{padding:14px 5px}.nav-item{font-size:19px;justify-content:center;padding:7px 5px}.nav-item span,.sidebar-user>div:nth-child(2){display:none}.sidebar-user{padding:15px;justify-content:center}.main{margin-left:68px}.topbar{padding:0 16px}.page{padding:22px 15px}.metrics.four,.metrics.three{grid-template-columns:repeat(2,1fr)}.columns{grid-template-columns:1fr}.landing-nav nav>a:not(.button){display:none}.landing-nav{padding:0 20px}.hero{grid-template-columns:1fr;padding:70px 24px}.hero-visual{transform:none}.feature-section{padding:70px 24px}.feature-grid{grid-template-columns:1fr}.page-heading{align-items:flex-start}.page-heading .actions{flex-wrap:wrap;justify-content:end}.reply-form{display:block}.reply-form .button{margin-top:10px}.analytics-days{grid-template-columns:repeat(2,1fr)}}@media(max-width:430px){.metrics.four,.metrics.three{grid-template-columns:1fr 1fr}.metric{padding:15px;min-height:95px}.metric>span{font-size:11px}.metric>strong{font-size:21px}.metric .icon{display:none}.bars{margin:15px 0}.topbar-right>span:not(.online-dot){display:none}.hero h1{font-size:43px}.auth-card{padding:25px}.landing-footer{padding:22px}}
/* v0.1.3 dashboard, three-column chat, and widget settings */
.sidebar{background:#fdfefe;box-shadow:2px 0 24px #193e7208}.sidebar .brand{font-weight:800;color:#174ba5}.sidebar .nav-item{transition:background .15s ease}.sidebar .nav-item:hover{background:#f0f5ff}.topbar{box-shadow:0 1px 15px #24457a0b}.page-wide{max-width:none}.chat-workspace{display:grid;grid-template-columns:minmax(205px,.72fr) minmax(350px,1.65fr) minmax(230px,.82fr);gap:15px;align-items:stretch}.chat-workspace>.card{height:min(680px,calc(100vh - 180px));min-height:490px;overflow:auto}.chat-list{padding:0}.chat-side-heading{padding:20px;border-bottom:1px solid var(--line);font-weight:800;display:flex;justify-content:space-between}.chat-side-heading span{color:#8392a9;font-size:12px}.chat-list-row{display:flex;align-items:center;gap:11px;padding:13px 15px;border-bottom:1px solid #eef2f9;color:#1e3654}.chat-list-row.current{background:#eaf1ff;border-left:3px solid #2563eb}.chat-list-row span:last-child{min-width:0}.chat-list-row strong,.chat-list-row small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-list-row strong{font-size:13px}.chat-list-row small{font-size:11px;color:#8796aa}.chat-workspace .conversation-card{display:flex;flex-direction:column}.chat-workspace .chat-messages{flex:1;height:auto}.visitor-panel{padding:20px}.visitor-panel h2{font-size:16px;margin:0 0 18px}.visitor-detail{border-top:1px solid #edf1f7;padding:12px 0}.visitor-detail span,.visitor-detail strong{display:block}.visitor-detail span{font-size:11px;color:#7d8fa7}.visitor-detail strong{font-size:13px;margin-top:3px}.break-word{overflow-wrap:anywhere}.visitor-panel form{margin-top:18px}.review-comment{background:#eff5ff;padding:12px;border-radius:9px;font-size:13px}.visitor-draft{padding:12px 17px;border-top:1px solid #dbe9ff;color:#2863bb;background:#f0f6ff;white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px}.visitor-draft small{display:block;font-weight:700;margin-bottom:4px}.settings-layout{display:grid;grid-template-columns:195px minmax(0,1fr);gap:20px}.settings-menu{position:sticky;top:20px;align-self:start;padding:15px;display:flex;flex-direction:column;gap:3px}.settings-menu strong{font-size:12px;color:#8aa0bb;padding:12px 11px 3px;text-transform:uppercase}.settings-menu a{padding:10px;border-radius:9px;color:#395371;font-size:13px}.settings-menu a:hover{background:#ecf3ff;color:#2563eb}.settings-content{min-width:0}.settings-content .form-card{scroll-margin-top:20px}.share-link{display:flex;gap:10px;margin:17px 0}.share-link input{margin:0;flex:1}.customize-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(220px,.7fr);gap:30px;margin-top:15px}.customize-grid form label{margin:10px 0}.customize-grid select,.customize-grid textarea{display:block;width:100%;border:1px solid #dce5f0;border-radius:10px;background:#fff;padding:10px;color:#1e385b;margin:7px 0 17px;font:inherit}.customize-grid textarea{min-height:80px;resize:vertical}.customize-grid input[type=color]{padding:4px;width:90px;height:43px}.customize-grid .check-label{display:flex;align-items:center;gap:10px}.customize-grid .check-label input{width:auto;margin:0}.customize-grid h3{font-size:15px;border-top:1px solid var(--line);padding-top:20px}.widget-preview{position:sticky;top:20px;align-self:start;text-align:center;padding:15px;background:#f5f8ff;border-radius:14px}.widget-preview strong{display:block;margin-bottom:14px}.widget-preview small{color:#8a9cb4}.preview-window{height:370px;border:1px solid #dfe9f8;background:#fff;border-radius:16px;box-shadow:0 14px 35px #244b7c19;margin-bottom:14px;display:flex;flex-direction:column;overflow:hidden;text-align:left}.preview-top{background:#2563eb;color:#fff;padding:17px;font-weight:700}.preview-message{margin:35px 15px;padding:12px;background:#e9eef7;border-radius:12px;font-size:13px;max-width:90%;overflow-wrap:anywhere}.preview-input{margin:auto 12px 15px;border:1px solid #dce5f0;border-radius:9px;padding:10px;color:#9aaac0;font-size:12px}.team-table-row{display:grid;grid-template-columns:42px minmax(150px,1fr) 115px 80px;gap:12px;align-items:center;border-top:1px solid var(--line);padding:14px 0;font-size:13px}.team-table-row strong,.team-table-row small{display:block}.team-table-row small{color:#7c8da5;font-size:11px}.team-table-row .avatar{width:38px;height:38px}.team-table-row form{justify-self:end}.eyebrow{font-size:11px;color:#2563eb;font-weight:800;letter-spacing:.12em}
@media(max-width:1200px){.chat-workspace{grid-template-columns:205px minmax(340px,1fr)}.chat-workspace .visitor-panel{grid-column:1/-1;height:auto;min-height:0}.customize-grid{grid-template-columns:1fr}}
@media(max-width:850px){.settings-layout{grid-template-columns:1fr}.settings-menu{position:static;display:block}.settings-menu a{display:inline-block}.settings-menu strong{display:block}.chat-workspace{grid-template-columns:1fr}.chat-workspace .chat-list{height:160px;min-height:0}.chat-workspace .conversation-card{height:560px}.chat-workspace .visitor-panel{height:auto}}
@media(max-width:560px){.team-table-row{grid-template-columns:38px minmax(0,1fr) 70px}.team-table-row>:last-child{grid-column:2/-1;justify-self:start}.share-link{flex-wrap:wrap}.share-link input{min-width:100%}}
/* v0.1.4 controls, color system, collapsible sidebar */
:root{--surface:#fff;--surface-soft:#f7f9fc;--heading:#17365f;--accent-soft:#edf3ff}
.app-body{background:var(--surface-soft)}.app-body .page-heading h1{color:var(--heading);font-weight:800;letter-spacing:-.055em}.app-body .page-heading p{color:#5d7390}.card,.metric{box-shadow:0 12px 32px rgba(31,65,115,.055)}.topbar-leading{display:flex;align-items:center;gap:15px;min-width:0}.workspace-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.topbar-right{gap:14px}.topbar-right form{margin-left:0}.icon-button,.topbar-button{border:1px solid var(--line);background:var(--surface);color:var(--ink);border-radius:10px;min-width:36px;height:36px;padding:0 9px;font-weight:700;display:inline-flex;align-items:center;justify-content:center}.icon-button:hover,.topbar-button:hover{background:var(--accent-soft)}.topbar-button{gap:5px;font-size:12px;white-space:nowrap}.topbar-button[aria-pressed=true]{color:var(--blue);border-color:#aac4ff;background:var(--accent-soft)}.sidebar,.main{transition:width .26s ease,margin-left .26s ease,background-color .2s ease}.sidebar{overflow:visible}.brand-word,.nav-label,.sidebar-user-text{max-width:160px;opacity:1;overflow:hidden;white-space:nowrap;transition:max-width .24s ease,opacity .16s ease}.brand{white-space:nowrap}.nav-item{position:relative;white-space:nowrap}.nav-icon{display:inline-grid;place-items:center;width:21px;flex:0 0 21px;font-size:18px}.nav-count{background:#ef4444;color:#fff;border-radius:20px;padding:1px 6px;font-size:10px;font-weight:800;margin-left:auto}.nav-count[hidden]{display:none!important}.sidebar-collapsed .sidebar{width:72px}.sidebar-collapsed .main{margin-left:72px}.sidebar-collapsed .sidebar .brand{padding:0 18px}.sidebar-collapsed .brand-word,.sidebar-collapsed .nav-label,.sidebar-collapsed .sidebar-user-text{max-width:0;opacity:0}.sidebar-collapsed .sidebar nav{padding:18px 8px}.sidebar-collapsed .nav-item{gap:0;justify-content:center;padding:11px 5px}.sidebar-collapsed .sidebar-user{justify-content:center;padding:18px 5px}.sidebar-collapsed .nav-count{position:absolute;right:0;top:3px}.sidebar-collapsed .sidebar .nav-item::after{content:attr(title);position:absolute;left:62px;top:50%;transform:translate(-6px,-50%);background:#183764;color:#fff;box-shadow:0 8px 20px #10204033;font-size:12px;border-radius:8px;padding:7px 10px;opacity:0;pointer-events:none;transition:opacity .16s,transform .16s;z-index:15}.sidebar-collapsed .sidebar .nav-item:hover::after{opacity:1;transform:translate(0,-50%)}.settings-menu a.active{background:#eaf1ff;color:#225ee0;font-weight:800}.settings-pane{max-width:1160px;min-height:380px;padding:30px}.settings-pane h2{font-size:20px;color:var(--heading)}.settings-pane h3{font-size:15px}.prechat-settings{max-width:820px}.prechat-settings>label{display:block;margin-top:20px}.prechat-settings textarea,.notification-settings select{display:block;width:100%;border:1px solid #dce5f0;border-radius:10px;background:var(--surface);color:var(--ink);padding:10px;margin:8px 0 16px}.prechat-settings textarea{min-height:90px;resize:vertical}.prechat-settings .check-label,.notification-settings .check-label{display:flex;align-items:center;gap:10px}.prechat-settings .check-label input,.notification-settings .check-label input{width:auto;margin:0}.prechat-settings .section-head{margin:25px 0 15px}.question-row{padding:17px 19px;border:1px solid var(--line);border-radius:12px;margin:10px 0 14px;background:var(--surface-soft)}.question-row .section-head{margin:0}.question-row .section-head strong{color:var(--heading)}.question-row label{display:block;margin-top:13px}.question-row input,.question-row select,.question-row textarea{margin:6px 0 0;width:100%;border:1px solid #dce5f0;border-radius:9px;background:var(--surface);color:var(--ink);padding:10px}.question-row .check-label input{width:auto}.question-row .question-options textarea{min-height:95px;resize:vertical}.question-options[hidden]{display:none!important}.prechat-actions{margin-top:20px}.notification-settings>.check-label{margin:20px 0}.sound-choice{border:1px solid var(--line);padding:18px;border-radius:12px;background:var(--surface-soft)}.sound-choice h3{margin:0 0 16px;color:var(--heading)}.sound-choice input[type=file]{font-size:12px;margin:9px 0}.sound-choice .sound-preview{margin:0 0 13px;padding:8px 12px}.notification-toast{position:fixed;right:24px;bottom:22px;z-index:20;background:var(--blue);color:#fff;border-radius:13px;padding:13px 18px;box-shadow:0 14px 35px #20446e48;font-weight:700}.notification-toast[hidden]{display:none!important}
/* Dark dashboard theme */
[data-theme=dark]{color-scheme:dark;--ink:#e4eeff;--muted:#a6b8d2;--line:#344562;--light:#121c2c;--surface:#1c2a40;--surface-soft:#131e30;--heading:#f2f7ff;--accent-soft:#253d62;--shadow:0 10px 26px rgba(0,0,0,.18)}
[data-theme=dark] body.app-body,[data-theme=dark] body.auth-body{background:#101a2a;color:var(--ink)}
[data-theme=dark] .sidebar,[data-theme=dark] .topbar,[data-theme=dark] .card,[data-theme=dark] .metric,[data-theme=dark] .auth-card{background:var(--surface);border-color:var(--line);color:var(--ink);box-shadow:0 12px 35px #0002}
[data-theme=dark] .brand,[data-theme=dark] .sidebar-user strong,[data-theme=dark] .section-head h2,[data-theme=dark] .form-card h2,[data-theme=dark] .metric>strong,[data-theme=dark] .empty strong,[data-theme=dark] .inbox-row,[data-theme=dark] .workspace-name{color:var(--heading)}
[data-theme=dark] .sidebar .nav-item,[data-theme=dark] .settings-menu a,[data-theme=dark] .chat-list-row{color:#b4c4dc}
[data-theme=dark] .sidebar .nav-item:hover,[data-theme=dark] .settings-menu a:hover,[data-theme=dark] .nav-item.selected,[data-theme=dark] .settings-menu a.active,[data-theme=dark] .chat-list-row.current{background:#263c61;color:#aaccff}
[data-theme=dark] .page-heading p,[data-theme=dark] .form-card>p,[data-theme=dark] .metric>span,[data-theme=dark] .muted,[data-theme=dark] .team-row small,[data-theme=dark] .inbox-main small,[data-theme=dark] .inbox-meta small,[data-theme=dark] .sidebar-user small{color:#a5b8d1}
[data-theme=dark] .chat-messages,[data-theme=dark] .question-row,[data-theme=dark] .sound-choice,[data-theme=dark] .widget-preview,[data-theme=dark] .bars,[data-theme=dark] .analytics-days>div{background:var(--surface-soft)}
[data-theme=dark] .message.incoming>span,[data-theme=dark] .chat-bubble.agent,[data-theme=dark] .preview-message{background:#2c3b55;color:#e7f0ff}
[data-theme=dark] .code-box,[data-theme=dark] .visitor-draft,[data-theme=dark] .review-comment{background:#1d3659;color:#c5dcff;border-color:#385274}
[data-theme=dark] .badge.active{background:#153e31;color:#6fe2a5}[data-theme=dark] .badge.pending{background:#483924;color:#ffd38a}[data-theme=dark] .badge.resolved{background:#32415a;color:#c8d7eb}
[data-theme=dark] input:not([type=checkbox]):not([type=color]):not([type=file]),[data-theme=dark] textarea,[data-theme=dark] select{background:#152237!important;border-color:#3b4e6b!important;color:#edf4ff!important}
[data-theme=dark] input::placeholder,[data-theme=dark] textarea::placeholder{color:#8ea3bd}
[data-theme=dark] .button-outline,[data-theme=dark] .icon-button,[data-theme=dark] .topbar-button{background:#203653;color:#a9c8ff;border-color:#3e5c83}
[data-theme=dark] .preview-window{background:#19283f;border-color:#3b4e6b}[data-theme=dark] .preview-input{color:#9fb4ce;border-color:#3b4e6b}
[data-theme=dark] .form-card form label,[data-theme=dark] .visitor-detail strong,[data-theme=dark] .question-row .section-head strong,[data-theme=dark] .sound-choice h3{color:#e1ecfb}
[data-theme=dark] .domain-row,[data-theme=dark] .inbox-row,[data-theme=dark] .chat-list-row,[data-theme=dark] .team-table-row,[data-theme=dark] .visitor-detail{border-color:var(--line)}
@media(max-width:700px){.sidebar{width:238px}.main{margin-left:238px}.sidebar .brand{font-size:19px;justify-content:flex-start;padding:0 17px}.sidebar nav{padding:18px 9px}.nav-item{font-size:14px!important;justify-content:flex-start!important;padding:11px 14px!important}.nav-icon{display:inline-grid!important}.nav-label,.sidebar-user-text{display:block!important}.sidebar-collapsed .sidebar{width:68px}.sidebar-collapsed .main{margin-left:68px}.sidebar-collapsed .sidebar .brand{font-size:0;justify-content:center;padding:0}.sidebar-collapsed .sidebar .brand-mark{font-size:20px}.sidebar-collapsed .nav-item{justify-content:center!important;padding:9px 5px!important}.sidebar-collapsed .nav-label,.sidebar-collapsed .sidebar-user-text{display:none!important}.topbar{padding:0 12px}.topbar-right{gap:5px}.topbar-button span{display:none}.settings-pane{padding:20px}.notification-settings .columns{grid-template-columns:1fr}}
@media(prefers-reduced-motion:reduce){.sidebar,.main,.brand-word,.nav-label,.sidebar-user-text{transition:none}}
/* v0.1.5: icons, compact chat, media controls */
.ui-icon{display:block;width:20px;height:20px;flex:none}.metric .ui-icon{width:21px;height:21px}.nav-icon .ui-icon{width:19px;height:19px}.topbar-button .ui-icon{width:17px;height:17px}
.brand-mark .ui-icon{width:21px;height:21px}
.avatar img{display:block;width:100%;height:100%;border-radius:inherit;object-fit:cover}.avatar-large{width:68px;height:68px;font-size:27px}.profile-card{max-width:650px}.profile-preview{display:flex;align-items:center;gap:17px;margin:0 0 25px}.profile-preview strong,.profile-preview small{display:block}.profile-preview small{color:var(--muted);margin-top:4px}
.file-control{position:relative;display:flex;align-items:center;gap:12px;min-height:51px;padding:7px 12px;border:1px solid var(--line);border-radius:11px;background:var(--surface);margin:8px 0 15px;cursor:pointer;max-width:100%;overflow:hidden}.file-control input[type=file]{position:absolute;inset:0;width:100%;height:100%;margin:0;opacity:0;cursor:pointer;z-index:1}.file-control:focus-within{outline:3px solid #2563eb36;outline-offset:2px}.file-button{padding:8px 12px;border-radius:8px;background:#e8f0ff;color:#1b55bb;font-weight:800;white-space:nowrap}.file-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--muted);font-weight:500}.preview-top{display:flex;gap:10px;align-items:center}.preview-avatar{width:32px;height:32px;object-fit:cover;border-radius:8px;border:1px solid #ffffff77}.sound-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin:22px 0}.sound-choice{min-width:0}.sound-choice .file-control{margin-top:8px}.sound-choice .file-button{font-size:12px}.sound-choice .file-name{font-size:11px}
.chat-workspace-compact{grid-template-columns:minmax(210px,.33fr) minmax(400px,1fr)}.chat-workspace-compact>.card{height:min(720px,calc(100vh - 175px))}.chat-head{align-items:center;gap:12px}.chat-head-actions{display:flex;align-items:center;gap:10px}.visitor-presence{display:inline-flex;align-items:center;gap:7px;font-size:12px;font-weight:700;white-space:nowrap}.visitor-presence i{width:8px;height:8px;border-radius:50%;background:currentColor}.visitor-presence.is-online{color:#148451}.visitor-presence.is-offline{color:#dc4a4a}.chat-menu-wrap{position:relative}.chat-menu{position:absolute;top:42px;right:0;min-width:190px;z-index:12;background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:6px;box-shadow:0 15px 40px #17365f2b}.chat-menu[hidden],.detail-backdrop[hidden]{display:none!important}.chat-menu button,.menu-disabled{display:block;width:100%;text-align:left;border:0;border-radius:8px;padding:10px;background:transparent;color:var(--ink);font:inherit;font-size:13px;cursor:pointer}.chat-menu button:hover{background:var(--accent-soft)}.chat-menu form{margin:0}.chat-menu form button{color:#d04444}.menu-disabled{color:var(--muted)}
.claim-composer{padding:19px 22px;background:var(--surface);border-top:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:20px}.claim-composer>span{color:var(--muted);font-size:13px}.claim-composer>div{display:flex;gap:9px;flex-wrap:wrap}.claim-composer form{margin:0}.active-composer{border-top:1px solid var(--line)}.active-composer .reply-form{padding-bottom:6px}.resolve-composer{text-align:right;padding:0 20px 12px}.resolve-composer .text-button{font-size:12px}.detail-backdrop{position:fixed;inset:0;z-index:50;background:#1024448f;display:grid;place-items:center;padding:16px}.visitor-detail-dialog{width:min(520px,100%);max-height:min(700px,90vh);overflow:auto;padding:23px}.visitor-detail-dialog .section-head{margin-bottom:15px}.visitor-detail-dialog h2{margin:0}.visitor-detail-dialog .visitor-detail{padding:10px 0}
[data-theme=dark] .file-control,[data-theme=dark] .chat-menu,[data-theme=dark] .claim-composer{background:var(--surface);color:var(--ink)}[data-theme=dark] .file-button{background:#314d77;color:#c5ddff}
@media(max-width:900px){.sound-grid{grid-template-columns:1fr}.chat-workspace-compact{grid-template-columns:1fr}.chat-workspace-compact .chat-list{height:165px;min-height:0}.chat-workspace-compact .conversation-card{height:560px}.claim-composer{flex-wrap:wrap}}
/* v0.1.6 · Laya visual system */
:root{--blue:#2863ea;--deep:#122b53;--ink:#1b2d45;--muted:#67788d;--line:#dfe6ef;--light:#f5f7fa;--surface:#fff;--surface-soft:#f5f7fa;--heading:#152b4a;--accent-soft:#eff4fc;--shadow:none}
body{font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",Arial,sans-serif;font-size:14px;line-height:1.5}
h1,h2,h3{letter-spacing:-.025em}.button{border-radius:8px;box-shadow:none;padding:10px 16px}.button:hover{background:#1c53d5;border-color:#1c53d5;opacity:1}.button-outline:hover{background:#edf3ff;color:#2059d8}.card,.metric,.auth-card{border:1px solid var(--line);border-radius:12px;box-shadow:none}.eyebrow{letter-spacing:.1em;font-size:10px}.brand{display:flex;align-items:center;min-width:0}.brand-logo{display:block;width:153px;height:auto;max-height:43px;object-fit:contain}.brand-logo-dark,.brand-symbol{display:none}.sidebar-collapsed .sidebar .brand-logo{display:none}.sidebar-collapsed .sidebar .brand-symbol{display:block;width:35px;height:35px}.sidebar .brand{padding:0 16px}.sidebar-collapsed .sidebar .brand{padding:0 18px}
.landing{background:#fff}.landing-nav{height:76px;padding:0 max(5vw,26px)}.landing-nav .brand-logo,.auth-top .brand-logo{width:158px}.hero{min-height:610px;background:#fff;gap:5vw;padding:80px max(6vw,28px);border-bottom:1px solid var(--line)}.hero h1{font-size:clamp(44px,4.6vw,70px);line-height:1.1;letter-spacing:-.055em;max-width:650px}.hero p{font-size:17px;line-height:1.65}.hero-visual{transform:none;border-radius:12px;box-shadow:0 14px 46px #17345c16;max-width:455px}.hero-mini-head{background:#122b53}.hero-mini-body .chat-bubble.visitor{background:#eaf1ff;color:#183b79;align-self:flex-start}.feature-section{padding:85px max(6vw,28px);text-align:left}.feature-section h2{margin:12px 0 35px}.feature-grid{gap:0;border-top:1px solid var(--line);border-bottom:1px solid var(--line)}.feature-grid article{background:#fff;border:0;border-right:1px solid var(--line);border-radius:0;padding:28px 32px}.feature-grid article:last-child{border-right:0}.feature-grid h3{margin:20px 0 8px;font-size:19px}.closing{background:#f2f6fc;padding:80px 20px}.landing-footer{background:#fff}
.auth-body{background:#f5f7fb}.auth-wrap{margin-top:30px}.auth-card{padding:35px;border-radius:12px;box-shadow:0 10px 34px #17345c0a}.auth-card h1{font-size:28px}.auth-top{height:74px;border-bottom:1px solid var(--line);background:#fff}.stack-form input{border-radius:8px}
.app-body{background:#f5f7fb}.sidebar{background:#fff;box-shadow:none;border-right:1px solid var(--line)}.topbar{box-shadow:none;border-bottom:1px solid var(--line);height:64px}.nav-item{border-radius:8px}.nav-item.selected{background:#edf3ff;color:#2159cd}.sidebar nav{padding-top:22px}.sidebar-user{border-top:1px solid var(--line)}.page{padding-top:28px}.page-heading{margin-bottom:23px}.app-body .page-heading h1{font-size:27px;letter-spacing:-.03em}.app-body .page-heading p{font-size:13px;color:var(--muted)}.metric{padding:20px;min-height:105px}.metric>strong{font-size:25px;letter-spacing:-.04em}.metric .icon{width:37px;height:37px;border-radius:9px}.dashboard-grid{gap:17px}.bars{background:transparent}.bar-rail span{border-radius:3px 3px 0 0}.chart-card,.team-card,.list-card{box-shadow:none}.inbox-row{padding:15px 2px}.settings-pane{padding:26px}.settings-menu{border-radius:10px}.question-row,.sound-choice{border-radius:9px}.chat-workspace-compact>.card{box-shadow:none}.chat-messages{background:#fff}.message,.message.own,.message.incoming{align-self:flex-start;text-align:left;max-width:min(82%,720px)}.message.own>span{background:#e8f0ff;color:#173c82;border:1px solid #d6e4ff;border-radius:4px 11px 11px 11px}.message.incoming>span{background:#f0f3f7;color:#24364e;border-radius:4px 11px 11px 11px}.message small{font-size:11px;color:#8492a4}.message-file{display:inline-flex;flex-direction:column;align-items:flex-start;gap:5px;width:max-content;max-width:100%;padding:8px;border:1px solid #dce6f5;border-radius:9px;background:#f7faff;color:#2255ac;font-size:12px;overflow-wrap:anywhere}.message-file img{display:block;max-width:min(320px,100%);max-height:220px;object-fit:contain;border-radius:6px}.message-file span{max-width:100%;overflow-wrap:anywhere}.chat-head{min-height:62px}.chat-list-row.current{background:#eff4fc}.chat-list-row:hover{background:#f6f8fb}.chat-menu{border-radius:8px}.claim-composer{border-radius:0 0 12px 12px}
[data-theme=dark]{--ink:#e7edf7;--muted:#9fb0c6;--line:#344458;--surface:#1c2a3c;--surface-soft:#152235;--heading:#f3f6fb;--accent-soft:#253b59}
[data-theme=dark] .brand-logo-light{display:none}[data-theme=dark] .brand-logo-dark{display:block}[data-theme=dark].sidebar-collapsed .brand-logo-dark{display:none}[data-theme=dark].sidebar-collapsed .brand-symbol{display:block}
[data-theme=dark] .chat-messages{background:#172438}[data-theme=dark] .message.own>span{background:#254571;color:#e7f0ff;border-color:#355680}[data-theme=dark] .message.incoming>span{background:#28384e;color:#edf3ff}[data-theme=dark] .message-file{background:#243854;border-color:#3d567a;color:#c3d9ff}[data-theme=dark] .topbar,[data-theme=dark] .sidebar{box-shadow:none}
@media(max-width:850px){.hero{min-height:0}.feature-grid{grid-template-columns:1fr}.feature-grid article{border-right:0;border-bottom:1px solid var(--line)}.feature-grid article:last-child{border-bottom:0}}
@media(max-width:700px){.sidebar-collapsed .sidebar .brand-symbol{display:block}.landing-nav{height:69px}.landing-nav .brand-logo,.auth-top .brand-logo{width:132px}.message,.message.own,.message.incoming{max-width:93%}}